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At VELA, we offer different processing and shipping options to meet your needs:<ul data-end="1080" data-start="152"><li data-end="489" data-start="152">Standard Processing &amp; Shipping: Orders are processed within 2-3 business days before shipping. During high-demand periods, such as restocks or product launches, processing may take 3-5 business days or, in rare cases, 5-7 business days. Once shipped, delivery time depends on the shipping method selected at checkout.</li><li data-end="758" data-start="491">Priority Processing: If you choose priority processing, your order will be packed and shipped within 1-2 business days, faster than standard orders. After shipping, delivery typically takes 3-5 business days, depending on the selected shipping method.</li><li data-end="1080" data-start="760">Expedited Shipping: Expedited shipping refers to a faster transit time once your order has left our facility. It does not speed up processing time but ensures quicker delivery. If you need your order as soon as possible, we recommend selecting both priority processing and expedited shipping at checkout.</li></ul>We appreciate your patience and are excited for you to receive your VELA order! &#x1F495;

At VELA, we offer different processing and shipping options to meet your needs:. Standard Processing & Shipping: Orders are processed within 2-3 business days before shipping. During high-demand periods, such as restocks or product launches, processi

What is the difference between standard and express shipping?

Shipping

What if the item I purchased is not exactly identical to what I see online?

What if the item I want is out of stock?

Why does the color of my scarf look different?

Why does my scarf feel stiff or less soft than expected?

Our Products

When was your company founded?

Where are your products made?

To whom can I submit suggestions and feedback?

How can I model for Vela?

How can I contact VELA for PR inquiries?

Our Company

What are the methods of payment?

Payment

How long will it take to receive an item?

Does VELA ship to Egypt?

Do you offer free shipping?

Will I have to pay customs fees on my international order?

How long does delivery take?

What should I do if I entered the wrong shipping address on my order?

What should I do if my tracking shows no movement?

Can I upgrade my shipping to express or next-day delivery?

What is your return policy?

Return Policy

What should I do when my order arrives?

My order was marked delivered but it’s not here.

Why is my package being returned to sender, and what are my options?

What should I do if I receive a damaged or faulty item?

What do I do if I receive the wrong item in my order?

Is there a discount code for first time buyers?

Can I cancel my order?

Can I remove an item from my order?

I didn’t receive my gift card. What should I do?

Orders

Having issues with the rewards program?

Loyalty

What is the difference between standard and express shipping?Updated 3 months ago