Why does my scarf feel stiff or less soft than expected?Updated 3 months ago
We’re sorry to hear that your scarf isn’t as soft as you expected! Since our scarves are freshly made and hand-dyed, slight variations in texture can sometimes occur. To help soften your scarf, we recommend the following:
- Hand wash in cool water with a gentle detergent.
- Air dry to preserve the delicate fibers.
- Use a steam iron to achieve a softer finish.
Please note that our return policy does not allow returns for used items or items purchased more than 30 days ago. However, if these steps don’t resolve the issue, feel free to reach out—we’re happy to assist further!
We appreciate your understanding and hope you love your new scarf.