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Our Products

What if the item I purchased is not exactly identical to what I see online?

All items are hand made and uniquely crafted at VELA. This means that no two items are exactly the same. There may be variations in thread color, fabric color and fabric texture. Variations are normal and our commitment to quality and design is...

What if the item I want is out of stock?

Vela's team is small, hard working, and dedicated. All of our products are currently made by hand. As a result, our quantities may be low at times. However, Vela will work hard to ensure that products are restocked frequently so that you can...

Why does the color of my scarf look different?

We sincerely apologize for any difference in color from what you expected. At VELA, we hand-dye our scarves to closely match previous collections, but slight variations can occur due to the nature of the dyeing process. This uniqueness is part of our

Why does my scarf feel stiff or less soft than expected?

We’re sorry to hear that your scarf isn’t as soft as you expected! Since our scarves are freshly made and hand-dyed, slight variations in texture can sometimes occur. To help soften your scarf, we recommend the following:. Please note that our return