Why does the color of my scarf look different?Updated 3 months ago
We sincerely apologize for any difference in color from what you expected. At VELA, we hand-dye our scarves to closely match previous collections, but slight variations can occur due to the nature of the dyeing process. This uniqueness is part of our craftsmanship, and we note it on our website to ensure transparency.
If you’re not completely satisfied with your scarf, we’re happy to assist. You can return the item for a refund through our return portal:
[Return Portal: https://vela-scarves.loopreturns.com/#/]
We appreciate your understanding and support!